Verified by shoppers
Product always receives high satisfaction ratings from our customers

Size: 35*36 cm

Shoulder Strap Height: 28 cm

Interior Zipper Pocket

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My Wordpress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://tuank.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(41)
4 stars
(2)
3 stars
(1)
2 stars
(1)
1 star
(4)
Write a Review
E***o
8 Jun 2020

Excellent bag, fast delivery. I recommend the store!)

A***a
6 Jun 2020

The goods came in 3 weeks. The seams are even, the fabric is slightly thin. Corresponds to the description, looks like in the photo

B***g
6 Jun 2020

Love my bag!! Thank you!!

Customer
4 Jun 2020

The bag arrived in Moscow for 20 days. She is very thin, just for the summer. Enough small and handles too, but it is convenient to wear. All in coils, but it's not very noticeable. The color is the same as in the photo.

Customer
3 Jun 2020

Very cool shopper)

Customer
2 Jun 2020

cute bag

Customer
1 Jun 2020

All is okej. Solid material, came in a month. Thank you

V***m
31 May 2020

The goods did not come!!!!!!!

Customer
30 May 2020

Bag of good quality but a little small.

R***r
29 May 2020

It's all about the tracker. Quality 10/10. No seams

V***r
29 May 2020

The bag is great. There is an inner pocket. Roomy and durable. The seams are sewn well.

A***a
28 May 2020

Loved!

V***a
28 May 2020

As in the picture, a nice handbag, in the case has not yet broken

F***a
27 May 2020

It looks same as picture but was very late because of corona

A***u
26 May 2020

The bag came very well. I like it a lot. It had a smell to it so i decided to wash it with my hands so i wouldn't possibly ruin the material and a lot of the color or something else came out of it but after that the material itself got softer and better. I would totally buy this bag again. Thank you

E***s
26 May 2020

Ok

A***a
25 May 2020

The bag came for a month, on the territory of Russia was not tracked when the Post Office came to the Post Office. The quality is good, the color is the same.

Customer
25 May 2020

The item looks good.

G***a
24 May 2020

it's exactly like in the picture, the material is ok. I really like it

Customer
23 May 2020

it's looks bigger on the photo

Customer
22 May 2020

The bag is good, the material too, I thought it would be denser, but it's not critical

R***W
22 May 2020

Same as picture. Delivery is very fast. There is even a tiny pocket on the inside with a zipper.

Customer
22 May 2020

Super

Customer
21 May 2020

Excellent bag, some where there were threads, but this is not a problem. Came earlier than very happy) thanks to the store, I recommend a bag)

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49 Reviews
US $15.42
US $23.76
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