Verified by shoppers
Product always receives high satisfaction ratings from our customers

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of My Wordpress (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://tuank.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

5 stars
(34)
4 stars
(4)
3 stars
(5)
2 stars
(0)
1 star
(2)
Write a Review
Customer
19 Mar 2020

Everything is fine, but it was very slow because of coronavirus.

A***a
18 Mar 2020

Cool bag.

Customer
18 Mar 2020

Cool, but I thought it would be more

I***r
16 Mar 2020

Yeah.

E***N
16 Mar 2020

Fast shipping. Description matching.

J***o
14 Mar 2020

Norm bag, but smells of course

J***
12 Mar 2020

The bag is not bad and looks solid even if some sewing is ugly. By cons the Ikea is placed much lower than on the image

R***r
8 Mar 2020

The goods did not come, the money did not return :) (

D***m
7 Mar 2020

OK only, fit appropriately A4 size only

Customer
5 Mar 2020

It was long time to wait to received this item. I totally understand the situation by COVID-19. But shop always contact me and good care. Thank you very much!

J***r
2 Mar 2020

so good

Customer
26 Feb 2020

Great bag. Bought for a teenage daughter. She's delighted. The handbag is sewn perfectly. Threads do not stick out. We really like

P***i
2 Feb 2020

The goods did not come

K***a
30 Jan 2020

Came days for 17 before St. Petersburg) taste

A***a
29 Jan 2020

The bag went 2 weeks. quality is good, but a little thread sticks out. on the bag there is some dirt and it is clearly visible in the third photo. inside the bag everything is good and there is no dirt and protruding threads, but the smell of the bag is not very, if it is easier to say, it is immediately clear that the parcel from China (because of the smell).

V***n
29 Jan 2020

Books to wear the most, and large things are not especially put, but I do not need. The picture is applied smoothly, the handles are securely sewn. One minus-lightning is slightly longer than the bag and climbs out, but it does not interfere. Inside there is a pocket, which can fit a purse or other small items.

A***o
27 Jan 2020

Thank you! Cool shopper, only delivery 2 months.

Y***n
26 Jan 2020

Good bag, very high quality

Customer
25 Jan 2020

Very nice, tight shopper. The long strap is unfastened, which is very convenient. I recommend

V***v
25 Jan 2020

Very good! The product is made of good, dense material. The quality of the print is also excellent, the long strap is removable. I advise you to buy!

1 2
Load More

New Fashion Ladies Handbags Letter Print Cloth Canvas Tote Bag Cotton Shopping Travel Women Eco Reusable Shoulder Shopper Bags b

45 Reviews
US $19.74
US $35.88
Free
Selling fast: get yours before it’s gone!
View Cart
Guaranteed SAFE checkout
Worldwide Shipping

Enjoy flexible international shipping services that currently operate in over 200 countries across the world

Free Returns

Arrange your return for a full refund, we've got you covered with our full Buyer protection

Safe Payment

Buy with confidence using the world’s most popular and secure payment methods

Top

Shopping cart

×